Export & import services
We handle the whole journey: choosing and grading the stones, custom work, export packing, documents and freight, in both directions.
Export
Crystal for buyers outside India
For importers, wholesalers, retailers and makers abroad. One contact person looks after your order from the first message to delivery.
Selection to your brief
Stones chosen to your grade, colour and size requirements, whether it is a pallet of one stone or a carton of many.
Grading & sorting
Lots sorted by grade and size fraction, so the second order matches the first.
Approval before packing
Photos or videos of the actual goods. We pack only when you are happy.
Export packing
Packing matched to each product, from bulk bags on pallets to foam-fitted boxes.
Documents
Invoice, packing list, certificate of origin and transport documents prepared and checked.
Freight
Sea, air or courier, booked by us or handed to your own forwarder.
Import
Crystal brought into India for your business
For shops, lapidaries, jewellery makers and manufacturers who want material from the main producing countries without dealing with overseas suppliers, freight and customs themselves.
Ask about an import orderReady stock or to order
Buy from stock we already hold, or have a lot imported to your specification.
Inspected at source
Lots are checked and photographed before they leave the origin country.
Freight & customs clearance
We arrange international freight and clear customs through licensed customs brokers.
Delivered to you
Duty-paid goods delivered to your shop, workshop or warehouse with a proper tax invoice.
Custom work
Cut, finished and packed your way
Cutting & shaping
Spheres, towers, hearts, palm stones and shapes to your drawing.
Calibration
Beads and cabochons cut to standard sizes for ready settings.
Drilling & polishing
Drilled beads, pendants and polished faces for display pieces.
Private label
Retail packs, name cards and your branding on bags and boxes.
Packing
Packed for the journey, not just the shelf
| Product | How it is packed |
|---|---|
| Bulk rough | 25 kg woven bags or 1-tonne bulk bags on heat-treated pallets |
| Tumbled stones & beads | 1 kg bags or strand bundles, in cartons by weight |
| Points, towers & spheres | Wrapped one by one, foam-protected, in cartons or fitted boxes |
| Geodes & large pieces | Foam-wrapped in heat-treated (ISPM-15 marked) wooden crates |
| Slices & slabs | Interleaved with foam sheets and packed upright |
| Selenite & pyrite | Kept dry, with moisture absorbers where needed |
Documents
Paperwork prepared and checked
- Commercial invoice with stone names, treatments, grades and HS codes
- Packing list with box-by-box contents and weights
- Certificate of origin, including preferential forms where a trade agreement applies
- Bill of lading or air waybill, shared as soon as the goods ship
- Wood packing: heat-treated and ISPM-15 marked; fumigation certificate when the destination asks for one
- Anything else your country requires, checked with you before we ship
Shipping
Sea, air or courier
Sea freight
Full containers (FCL) for bulk orders, or shared containers (LCL) for a few pallets. The most economical way to move weight.
Air freight
For urgent or high-value consignments, from a single crate upwards.
Courier
Door-to-door for samples and small orders, with tracking.
Incoterms we quote
Incoterms® 2020 set out who arranges and pays for each part of the journey, and where the risk passes to you. Not sure which to choose? Leave it to us and we will suggest one.
| Term | What it means | Risk passes to you | Good for |
|---|---|---|---|
| EXWEx Works | You collect from our premises and handle export clearance and all transport. | When the goods are ready for collection | Buyers with their own agent in India |
| FCAFree Carrier | We clear export and hand the goods to your carrier or forwarder. | On handover to your carrier | Air freight, courier and your own forwarder |
| FOBFree On Board | We clear export and load the goods on the vessel; you pay the sea freight. | Once loaded on board | Sea freight with your nominated forwarder |
| CFR / CIFCost & Freight / + Insurance | We pay sea freight to your port; under CIF we also insure the cargo. | Once loaded on board at origin | A port-to-port price by sea |
| CPT / CIPCarriage Paid To / + Insurance | Like CFR / CIF, but for any transport, including air. | On handover to the first carrier | A delivered price by air |
| DAPDelivered At Place | We deliver to your address; you clear import customs and pay duties. | On arrival, ready to unload | Smaller buyers who want door delivery |
FOB, CFR and CIF apply to sea transport only. For air and courier we quote FCA, CPT or CIP.
What is your minimum order?
It depends on the stone and how it is sold. Bulk rough is usually quoted by the bag, tonne or container; finished pieces can start much smaller, and mixed-stone orders are welcome. Tell us what you need and we will say what is possible.
Can I see samples before a bulk order?
Yes. We can send a sample pack by courier before you commit to a larger order. The cost of the samples and the courier is confirmed with you in advance.
Why is there no price list?
Crystal prices change with grade, size, colour and supply from the mines, so a fixed list would quickly be wrong. Each quotation (proforma invoice) lists the stones, grades, sizes, quantities, packing, Incoterm, price and how long the offer is valid.
Will I see the actual goods before they ship?
Yes. For bulk lots and selected pieces we send photos or videos of the goods we have set aside for you, and pack them only after you approve.
How are treated stones labelled?
Any treatment (heated, dyed, coated, stabilised, reconstituted) is named on the quotation, the invoice and the packing labels. Our quality page explains each label.
Which HS codes do crystal shipments use?
Rough or simply sawn stones are usually classified under heading 7103.10, worked stones (polished, tumbled) under 7103.99, and articles such as carvings under 7116.20. Some materials, such as selenite (gypsum), fall under other chapters. The final code for each shipment is confirmed with the customs broker for the destination.
What payment terms do you offer?
Payment terms are set out on each proforma invoice. Bank transfer is standard; other terms can be discussed for regular buyers and larger orders.
How long does an order take?
It depends on whether the goods are in stock or need sorting, cutting or sourcing. The quotation gives an estimated dispatch date, and we update you at each stage until the goods ship.
Do you ship to my country?
We ship by sea, air and courier to most countries. Some destinations have extra import rules or paperwork; we check them with you before you order.
Tell us what you need
Send your list of stones, sizes and quantities. We reply with what is available, photos of the actual lots and a proforma quotation.